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Frequently Asked Questions

Quick answers to the most common questions.

Getting Started​

How do I get a Telegram bot token?​

  1. Open Telegram and search for @BotFather
  2. Send /newbot
  3. Follow the prompts to choose a name
  4. Copy the token BotFather gives you

Detailed guide →

Can I have multiple bots?​

Yes! Each bot needs its own token and project. You can create as many bots as your plan allows.

How quickly do changes go live?​

Immediately after saving. There's no separate "deploy" step — save and test!

Building Bots​

How do I make my bot respond to any message?​

Use a Message Trigger without specific filters. It will catch all text messages.

How do variables work?​

Variables store data. Use:

  • var.* for per-user data that persists
  • flow.* for temporary data within one flow
  • user.* for Telegram user info (read-only)

Variables guide →

What's the difference between Reply and Inline keyboards?​

Reply KeyboardInline Keyboard
Replaces user's keyboardAttached to a message
Sends text as messageTriggers callbacks
Good for menusGood for actions

Keyboards guide →

How do I send a message to a specific user?​

Use a Send Message node and connect the user's chat ID to the ChatID input.

Can I send photos and files?​

Yes! Use Send Photo, Send Document, Send Video nodes.

Troubleshooting​

Why isn't my bot responding?​

Common causes:

  1. Bot token is invalid or changed
  2. Trigger isn't matching the input
  3. A condition is blocking the flow
  4. Changes weren't saved

Troubleshooting guide →

Why do I see "Variable not found"?​

The variable hasn't been set yet. Make sure to set it before using it, or handle the "Not Found" case.

How do I debug my flows?​

Add Send Message nodes to print variable values:

Debug: var.name = {{var.name}}

Remove them after debugging!

Limits & Performance​

How many users can my bot handle?​

BotGami is built for scale. Most bots can easily handle thousands of concurrent users.

Are there message limits?​

Telegram has rate limits (about 30 messages/second per bot). BotGami handles this automatically, but very high-volume broadcasts may take time.

Is my data secure?​

Yes. We use encryption for data at rest and in transit. Bot tokens and user data are stored securely.

Advanced​

Can I call external APIs?​

Yes! Use the HTTP Request node to call any REST API.

Weather bot tutorial →

Can I schedule messages?​

For complex scheduling, use external services. For simple delays, use the Delay node.

Can multiple flows run at once for a user?​

Generally, one flow runs at a time per user. When a new trigger fires, it may interrupt an ongoing flow.

Account & Billing​

How do I upgrade my plan?​

Go to Settings → Billing in the app.

What happens if I cancel?​

Your bots will stop working after the billing period ends. Data is retained for 30 days.

Still Have Questions?​

Getting Help → — How to reach our support team