Common Errors
Here's how to fix the most common issues you might encounter.
Build/Save Errors
"Missing required field"
What it means: A node is missing essential configuration.
How to fix:
- Look for nodes highlighted in red
- Click on the node
- Fill in the required fields (marked with *)
"Unreachable node"
What it means: A node isn't connected to anything that would trigger it.
How to fix:
- Find the disconnected node (usually highlighted)
- Connect it to the flow with a wire
- Or delete it if it's not needed
"Type mismatch"
What it means: You're connecting incompatible data types.
How to fix:
- Check the data types of your connections
- Use a Transform node to convert if needed
- Example: Convert
"42"(text) to42(number) withint()
Runtime Errors
Bot doesn't respond
Possible causes:
- Wrong trigger — Is the trigger correctly configured?
- Condition blocking — Is there a Guard or Condition blocking all paths?
- No flow connected — Is the trigger connected to something?
- Bot not saved — Did you save after making changes?
Debug steps:
- Add a simple Send Message right after the trigger
- Test if that works
- Add more debug messages to isolate the issue
"Variable not found"
What it means: You're trying to use a variable that hasn't been set.
How to fix:
- Check the variable name spelling
- Make sure the Set Variable node runs before you try to use it
- Use the Get Variable node's "Not Found" output to handle missing data
Message not sending
Possible causes:
- User blocked the bot — They need to /start again
- Invalid chat ID — Double-check the recipient
- Rate limited — Too many messages sent too fast
Editor Issues
Canvas is blank
How to fix:
- Press
Fto fit view - Try zooming out
- Refresh the page (save first!)
Can't connect nodes
Possible causes:
- Wrong socket type — Data sockets to data, flow to flow
- Already connected — Some inputs only accept one wire
- Incompatible types — Colors should match
Changes not saving
How to fix:
- Check your internet connection
- Look for error messages
- Try Ctrl+S to force save
- Refresh and try again
Getting More Help
If you can't solve an issue:
- Check the FAQ — Common questions →
- Search the docs — Use the search bar
- Contact support — Getting Help →
Next Steps
- FAQ → — Common questions answered
- Getting Help → — How to reach support